In a family-run atelier by makers who have practiced the craft for three generations. Every piece is assembled by a single artisan, start to finish, so the person who sets the first stitch is the one who signs it off. We work in small runs and nothing leaves the bench until it is right.
Very little, by design. Wipe with a soft dry cloth after use and keep it out of direct heat. Twice a year, a light conditioning pass is plenty. Our full care guide walks through it in a minute.
A care card ships with every order
Tracking information may have 24‑72 hours delay after shipment. If there is no update for more than 7 business days, please send us your order number via email [your‑support‑email], we will investigate for you.
30-day returns, prepaid label included
Most of our smart devices support iOS [14.0+] and Android [10.0+]. Please check each product page for exact system‑version requirements before purchasing. Bluetooth connection issues can usually be solved by reinstalling the supporting App.
Lifetime repair, backed by our workshop
Orders will be dispatched within [3‑5 business days]. Standard shipping takes [7‑12 business days] for most Canadian provinces. Remote northern areas may require extra 3‑7 business days for delivery. You will receive a tracking email once the parcel ships.
Free shipping on orders over $75
All our smart gadgets are designed for 100‑220V North‑American voltage standard. The included power adapters meet Canadian safety requirements. Please only use the original adapter included in the package for stable performance.
Our Bluetooth and Wi‑Fi‑enabled smart devices comply with ISED certification requirements for the Canadian market. Relevant certification information can be found on product labels and user manuals
Prices shown on our store [include / do NOT include] GST/HST. Orders over CAD 20 may incur tax according to CBSA rules. Please check your checkout page for full tax breakdown before completing payment
You may apply for return within [15 calendar days] after delivery. Items must be unmodified, complete with original packaging and accessories. Buyer covers return shipping cost unless the item arrives defective or damaged on arrival
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