Contact information

Contact Us

If you have any questions or comments, please reach out to us via one of the following channels. We aim to respond to all inquiries within 24 business hours (UTC‑5 / Eastern Time, Canada).

Please note: If you are reaching out about an existing order, kindly include your order number in your message to help us assist you faster.

Please contact us in the following ways:

• Email: smartfoc1218@gmail.com

Business hours support for order issues, product inquiries, return & warranty requests, and bulk‑order cooperation. We do not provide phone support at this time, all customer communications are handled by email.You may also find quick answers on our FAQ page.